Keep a grip on your IT system and IT costs with
our all-inclusive package: "We operate and maintain your
IT – you operate and maintain your core business"
Alongside the implementation of projects, we can also
provide you with your maintenance needs. We carry out
maintenance work in a timely manner in order to spot
hardware and software errors and carry out – or propose
– preventive measures. We ensure that software and
hardware is kept up to date. We also advise you on
potential solutions and improvements that are tailored
to your IT infrastructure.
maintenance field also features processes that can be
automated and optimised. From reorganisation and
security processes to bespoke processes, we can provide
you with information and help you implement them
efficiently and effectively. Discover the savings
potential associated with maintenance and reorganisation.
We offer small and mid-sized enterprises bespoke and
transparently defined maintenance and IT system support
packages. These packages can cover everything from one
system to an entire constellation of systems.
can also ask us to evaluate your current IT
infrastructure to identify any high-cost maintenance
work that might need doing. These are costs that we can
help you reduce. We would be happy to prepare a
A maintenance package covers the services described
below against payment of a monthly fee; it can, upon
prior agreement, also include other customer-specific
Installation of Windows service packs on servers
and PCs, Office Line updates and service packs,
Symantec product updates, firewall firmware
Installation/tool updates (Java, Acrobat, FTP,
etc.) on servers and PCs
Monitoring of servers, backups, resources, etc.
Automatic extension, software extension
Support, maintenance and help desk services,
plus documentation on existing hardware,
software and PBX systems
Website maintenance including all content editing
Customer-specific software and requirements
Symantec, Tobit David and Sage Office Line
software support contract
SonicWALL hardware exchange
Intel hardware guarantee extension
Please note that the following are not
included in our maintenance packages:
Hardware spare parts (with the exception
of firewalls, Intel hardware with extended
guarantees and hardware for which a separate
maintenance agreement has been concluded).
Repairs to damage caused by gross negligence.
Please also note that whenever you make major changes
to your IT environment, the maintenance package
agreement has to be updated to reflect the latest
circumstances, whether you are reducing or expanding
your environment. In the event of an expansion,
customers with a maintenance package from us receive a
special discount of 20% on the price of installing the
We would be happy to prepare a tailored quote. Simply
call us in and we will evaluate the price of the bespoke
maintenance package; our calculations are transparent.
Our all-inclusive package is designed to ensure that you
keep a grip on your IT system and IT costs. We operate
and maintain your IT so that you can operate and
maintain your core business.